Amazon Charged The Wrong Card! (Here’s How To Fix It)

By / Shopping /

Amazon keeps our credit card information in our account, so we don’t have to re-enter our details every time we make a purchase.

This is a safe and convenient way to store our payment information so that every transaction goes smoothly and is hassle-free. But sometimes, you may still have issues with this system, especially if you have more than one credit card and Amazon charges the wrong one.

Now you may be wondering why this happens and how to fix it. We’ll be discussing just that in this article, so keep reading:

Here’s Why Amazon is Charging the Wrong Card:

Amazon is charging the wrong card because the credit card that you want to use for purchasing is not set as your default card. This usually happens when you have more than one credit card on file and have not selected your preferred credit card as the default mode of payment.

What Can You Do if Amazon Charged the Wrong Card?

Whenever you have multiple credit or debit cards linked to your Amazon account, the wrong card may be charged if you did not set your preferred card as the default payment method.

If Amazon charges the wrong card, you can cancel the order right away before it even enters the shipping process.

Here’s how to do it:

  1. Log in to your Amazon account.
  2. Navigate to Your Orders and choose the order you want to cancel.
  3. Select Cancel.
  4. Tick the check box of the product that you want to remove from your order. If you want to cancel the entire purchase, tick the check box for all the items.
  5. Click on Cancel to submit your request.

After submitting your cancellation request, you will get a confirmation message. You also confirm that the order has been canceled by navigating to the Canceled Orders section in Your Orders.

If there’s no option to Cancel the items, it means that your order has already been shipped. To cancel it, navigate to Your Orders on your Amazon account, select Track Package on the order you want to cancel, and click on Cancel this Delivery.

If you ordered through an Amazon third-party seller, then select Request Cancellation. If this option is no longer available for your order, you can contact the seller to have it canceled by simply clicking on Contact Third-Party Sellers.

When you cancel an order before the shipping process has started, the item will not be shipped, and you will be issued a refund.

The amount deducted from the wrong card will be returned to the same card but may not be credited in real-time. Depending on your payment method, it may take between 3 and 10 business days to see the refunded amount.

Can You Change the Card After a Purchase?

Apart from canceling the order, you can also change the card after purchasing if Amazon charges the wrong card.

This can be done by changing the payment method so a different card would be charged instead. But this has to be done quickly, ideally before the order enters the shipping process.

Here’s how:

  1. Go to Your Orders on Amazon and choose the order you want to change.
  2. Select View and Edit Order on the right side of the page.
  3. Look for Payment Method and click on the button that says Change.

This should show you a list of cards and other payment methods available for your account. Simply select the one that you want to use for this purchase.

You can also enter a new card or payment method. Then click Continue to save the changes.

7 Reasons Amazon May Not Refund You (Explained)

How Do You Change the Default Card on Amazon?

To prevent Amazon from charging the wrong card whenever you’re making a purchase, you simply have to change the default card on your account.

This is a quick and easy fix.

Here’s how to do it:

  1. Log in to your Amazon account and click on Accounts and Lists on the top right section of the page.
  2. Navigate to Your Payments, then click on Settings.
  3. Look for your default purchase preference and select Change Preference.
  4. Next to Payment method, click on Change.
  5. You can choose the card you want to use as default from your listed payment methods.
  6. You can also add a new payment method by clicking on More Payment Options.
  7. Select Continue to save the changes.

Once you’ve set your preferred card as your default on Amazon, you will no longer be charged on the wrong card.

If your credit card has already expired, then it is recommended to remove that card from your payment methods to avoid having issues with your payments.

How Do You Remove a Card from Your Amazon Account?

If you have more than one credit card linked to your Amazon account but you only want to use one for your orders, it’s best to remove all the other credit cards.

Doing this is the most effective way to avoid using the wrong card for your purchases.

Here’s how to remove a card from your Amazon account on the website:

  1. Log in to your Amazon account and click on Accounts and Lists on the top right section of the page.
  2. Navigate to your Your Payments.
  3. From here, you will see the list of credit cards linked to your account. Select the card that you want to delete from your account.
  4. Click on Edit.
  5. On the small pop-up screen, click on Remove from Wallet.

You can also do this on your smartphone if the Amazon mobile app is installed.

Here’s how:

  1. Go to the Amazon mobile app on your phone and log in.
  2. Navigate to Your Account, which can be found at the bottom of the screen.
  3. Click on Your Payments.
  4. Select the Wallet tab, which will display the list of cards linked to your Amazon account.
  5. Scroll down until you see the card that you want to delete, and select it.
  6. Then click on Remove to delete the card from your account.

This should effectively remove the card from your Amazon account so it will not be charged for future purchases.

Sources:

Amazon: Cancel Items & Orders

How To Change Your Amazon Payment Method After You Order (Step-By-Step Guide)

Removing Credit Card From Amazon (How-To Guide For 2022)