Like most brands, Gucci has an online store on its official website, where you can order products. This is a great way to shop for Gucci products, especially when there is no retail store near you or the product you want is not in stock in physical stores.
How does online shopping at Gucci work? Is it generally a good experience?
Here’s How Long Gucci’s Online Delivery Takes:
Gucci delivery may take 2 to 3 business days in the continental US, 4 to 5 business days in Hawaii, Alaska, and Puerto Rico, and 3 to 6 business days in Canada. You may also pay an additional $25 to expedite your order and get it on the next business day.
How Much Does Gucci Charge for Online Shipping?
One of the cons of online shopping is paying for the shipping fee and other costs associated with transporting the product.
Luckily, Gucci does not charge anything for standard shipping.
The standard shipping fee is free for any Gucci purchase online, regardless of the total amount you have purchased. Of course, free shipping means that you will get the item anywhere between 2 to 5 business days, depending on your location.
If you do not want to wait too long to get your order, you can expedite it. You just need to pay an additional $25, and you can get your order on the next business day, as long as it was placed before 3 pm.
How Fast Does Gucci Typically Deliver Online Orders?
Just like in any online store or e-commerce platform, the delivery time of your Gucci online order may vary depending on your location.
If you live within the continental US, you can get your order within 2 to 3 business days.
If you live in Hawaii, Alaska, or Puerto Rico, you can expect to receive your order in between 4 and 5 business days. Your order will be delivered within 3 to 6 business days if you live in Canada.
In addition, customized orders may take longer. The delivery date varies from one product to another, depending on how long it takes to customize the item. You can usually check the estimated delivery date on the product’s description on the website.
The delivery date is estimated based on the shipping date. Take note that Gucci will ship your order within the same business day if it was placed before 3 pm on the same day.
Gucci only processes orders from Mondays through Fridays. If you placed your order on the weekend, then it will be processed and shipped the next Monday. Once the order is shipped, you will receive an email confirmation with the delivery details so you’d know when your order will arrive.
The delivery dates above apply only to the US Gucci online store. If you live in another country, then different delivery policies may apply since you will be placing the order in the Gucci online store of your country.
Here are the delivery times in some countries:
- Hong Kong – 1 to 2 business days
- Singapore – 1 to 4 business days
- Australia – 1 to 2 business days in the metropolitan area, 2 to 4 business days in other areas
- UK and Europe – 1 to 2 business days
- United Arab Emirates – 2 to 3 business days
- Other Middle Eastern countries – 3 to 4 business days
What Are the Delivery Options Available for Gucci Shoppers?
For Gucci shoppers in the US, there are two delivery options available:
- Premium Express
- Next Business Day
The Premium Express option is completely free of charge, and the delivery of your order is between 2 to 5 business days, depending on your location.
The Next Business Day option expedites the delivery of your order. There is a guarantee that it will be delivered on the next business day, but you have to pay an additional fee of $25.
You may also see a Collect In-Store option when choosing a shipping option. However, this is limited and only available in some locations.
What Is The Collect In-Store Service?
This option lets you choose a nearby Gucci store to collect or pick up your order once it arrives.
Here’s how to use it:
- Add the products you want to purchase to your Gucci Shopping Bag.
- Select Collect In-Store as your delivery method upon checkout.
- Select the Gucci retail store of your choice.
Once your order has arrived at your selected Gucci retail store, you will be notified when it is ready to be picked up. You will be given 14 days to collect it.
You don’t need to set up an appointment to collect your order. Just head to the Gucci store and inform a staff once you get there, and you will be guided throughout the process.
If you fail to pick up your order within 14 days, it will be canceled, and you will be refunded.
Can Customers Track their Online Orders from Gucci?
Once Gucci has shipped your order, you will get a confirmation via email, which will include important information about your purchase.
You can track your order online, as Gucci will also provide you with your order’s tracking information.
You can check the status of your order just by clicking on the link in the confirmation email. You also have the option to opt-in to receive text updates about your order.
What is The Return Policy for Products Ordered Online from Gucci?
Most online stores have a return policy that allows customers to send the product back if they have issues with it. Of course, some terms and conditions apply.
Eligible products may be returned to Gucci by mail or in-store.
All products for return must be in their original condition and original packaging, with all the original tags attached. For lingerie products, the underwear protection must also be intact.
The product must not show signs that it has been used, worn, damaged, or altered. Otherwise, it will not be accepted.
For beauty products, they may only be returned as long as the packaging is unopened.
Ready-to-wear clothing items and accessories like jewelry, watches, and sunglasses come with a return tag.
These items may only be returned if the label is intact. Customized items cannot be returned.
Home decor items may have special return instructions. So you have to contact Gucci if you would like to return one of these items.
If the Gucci product you want to return meets all of the requirements above, you can return it by mail within 30 days from the delivery date. You must mail it to the return address indicated on the return shipping label. You may also return it to a Gucci retail store if you live in the US.
For Gucci Beauty products, if they are eligible, they should be returned within ten days from the date of delivery.
Gucci FAQs: Shipping And Delivery