The Amazon mobile app is available on both Android and iOS. Sometimes, you may encounter an app issue, whether on an Android phone or iPhone.
The Amazon app crashing or becoming unresponsive isn’t unusual, and it can occur on any phone or mobile device.
What causes the Amazon app to crash on Android? How do you fix this?
This article will give you some helpful tips on preventing the Amazon app from crashing on your Android device:
Table of Contents
1. The Amazon App is Corrupted.
If the Amazon app is corrupted, then you can expect it to stop working properly on your Android phone or tablet, and it will crash.
The corruption on an app is commonly caused when it gets downloaded to your device.
The fix for this is pretty simple. You just need to uninstall the app and reinstall it on your device!
Here’s how:
- Open the Google Play Store app on your Android device.
- At the top right portion of the screen, tap the “Profile” icon.
- Tap “Manage apps & devices,” then tap “Manage.”
- Navigate through the screen to look for the Amazon app and tap it.
- Tap “Uninstall.”
After successfully uninstalling the app, open the Google Play Store app again and search for the Amazon app to install it again.
Ensure you have a stable internet connection while the app is being installed so you won’t have any issues with the download.
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2. You Don’t Have the Latest Version of the Amazon App.
App updates are created by developers to fix bugs and glitches and ensure the app is running smoothly. These updates ensure that the Amazon app can keep up and work well with the new Android operating system releases.
If your Amazon app is outdated, you can fix this by updating the app.
This is another quick and easy fix. Here’s how to do it:
- Open the Google Play Store app on your Android device.
- At the top right portion of the screen, tap the “Profile” icon.
- Tap “Manage apps & device,” which will give you a list of apps with an update available.
- If there is an update for Amazon, tap “Update.”
Doing this will give you the latest version of the Amazon app.
To prevent this from happening, you can enable automatic app updates on your device. All your apps will be updated whenever a new version is available, as long it is connected to the internet.
Here’s how to enable automatic app updates:
- Open the Google Play Store app on your Android device.
- At the top right portion of the screen, tap the “Profile” icon.
- Tap “Settings Network Preferences,” then tap “Auto-update apps.”
One option is to update apps using wi-fi or mobile data, whichever is available at the time of the update release, and the second option is to update apps only when your device is connected to wi-fi.
You can choose whichever works best for you.
3. The Amazon App Version is Not Compatible with Your Android Device.
If the version of your Amazon app is not compatible with the operating system of your Android device, then the app will keep crashing until you fix it.
Before installing any app updates, check which version is compatible with your operating system.
You may use an updated version of your Android phone’s OS, which is incompatible with the current Amazon app. Or you may have installed the most recent Amazon app version even though your device is still on an older operating system version.
If it’s an issue regarding compatibility, you may have to either update the Amazon app or downgrade to an older version to work with your device’s operating system.
Or you could update the operating system and then get the Amazon app version that’s compatible with it.
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4. Your Android Device Is Very Low On Storage.
Free up storage space on your device and delete duplicate photos. Check all your photos on your device and only keep the good ones, then delete the rest.
Back up any important photos, videos, and files into Google Drive, Dropbox, or any cloud storage so you can delete them from your device.
Delete any apps that you haven’t used in two weeks. If you haven’t used them for quite some time now, it is highly unlikely that you will use them again any time soon.
If you need these apps in the future, you can always reinstall them from the Google Play Store.
How to Delete Apps from your Android Device:
- Open the Google Play Store app on your Android device.
- At the top right portion of the screen, tap the “Profile” icon.
- Tap “Manage apps & devices,” then tap “Manage.”
- Navigate through the screen to look for the apps you no longer need and tap them.
- Tap “Uninstall.”
Lastly, regularly free up any cache or app data from your applications.
Cache and app data can also take up a lot of storage space on your device, so it’s important to clear them up every now and then.
Here’s how:
- Open the Settings app on your Android device.
- Scroll down to navigate, then select “Apps.”
- Tap “See all,” and the list of apps will come up.
- Tap the name of the app whose cache you want to clear.
- Tap “Storage” and then tap “Clear Cache.”
Doing this will delete any app cache data and free up some storage space, so your device runs smoothly again.
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5. Your Internet Connection is Unstable.
The Amazon app runs when your device is connected to the internet.
So if your connection is unstable, then the app won’t work properly and may keep crashing.
If you’re using mobile data to connect to the internet, then there may be a signal issue in your area or a technical issue with your service provider. You can find out about this by contacting your provider.
If your device uses wi-fi, you may have problems with the router. So here’s what you can do:
- Make sure that your Android device is not too far from the router.
- Check all cables and wires to see if there are any loose connections.
- Check if all cables and wires are in good condition. If they are damaged or look worn out, then you may need to replace them.
- Make sure that your router’s firmware is up to date.
- Check if your internet settings are configured correctly.
- Check if there are wireless devices that may be interfering with the signal. If so, then move them far away from your router.
If you’ve done all of the steps above and still have wi-fi connectivity issues, you can do some basic troubleshooting by simply resetting the router. Just turn it off and turn it on again.
If the problem persists, then you may need to call your internet service provider for assistance.
Final Thoughts
It’s pretty common for apps to crash on any device.
To prevent the Amazon app from crashing on your Android phone or tablet, make sure that you do the following:
- Always keep the Amazon app up-to-date by enabling automatic updates.
- Delete apps that you no longer use.
- Keep your Android device free from any “clutter” by regularly freeing up storage space.
- Ensure that your Android device has a stable internet connection.
The steps above may sound simple, but they are crucial in ensuring that the Amazon app and all other applications on your Android device will run smoothly and work properly.